Effective Date: June 7, 2023
Thank you for shopping at karbhar.com (“Website”), operated by karbhar (“we,” “us,” or “our”). We want to ensure your complete satisfaction with your purchase. Please read this Refunds and Returns Policy carefully to understand the process, conditions, and timeframes for returning products and receiving refunds.
- Return Eligibility
1.1 General Requirements: To be eligible for a return, the following conditions must be met:
- The product must be in its original condition, unused, and in the same packaging.
- The return must be initiated within [X] days from the date of delivery.
1.2 Exclusions: The following products are not eligible for return or refund:
- Perishable goods, including fresh mangoes, due to their nature.
- Products that have been customized or personalized.
- Products that have been damaged due to customer misuse or negligence.
- Return Process
2.1 Initiating a Return: To initiate a return, please follow these steps:
- Contact our customer support team at contact@karbhar.com within [X] days of receiving the product, providing your order details and reason for return.
- Our customer support team will guide you through the return process and provide you with the necessary instructions and return shipping address.
2.2 Return Shipping: You are responsible for the cost and arrangement of the return shipping. We recommend using a trackable shipping service to ensure the safe return of the product. The shipping costs are non-refundable unless the return is due to our error.
2.3 Return Condition: Please ensure that the product is securely packaged to avoid damage during transit. We reserve the right to reject returns that do not meet the specified conditions mentioned in Section 1.1.
- Refund Process
3.1 Inspection and Processing: Once we receive your returned product, our team will inspect it to ensure it meets the return eligibility requirements. If approved, we will process your refund within [X] business days.
3.2 Refund Method: Refunds will be issued in the original form of payment used for the purchase. Please note that the refund may take additional time to reflect in your account depending on your bank or payment provider.
- Customer Support
If you have any questions or need assistance regarding returns and refunds, please contact our customer support team at:
karbhar Address: Pune, India Email: contact@karbhar.com
- Modifications to the Policy
We reserve the right to modify or update this Refunds and Returns Policy at any time. Any changes will be effective immediately upon posting the revised policy on our Website. We encourage you to review this policy periodically for any updates.
Note: This is a sample refunds and returns policy and should be reviewed and customized to align with your specific business practices and legal requirements. It is recommended to seek legal counsel to ensure compliance with applicable laws and regulations.
